Corporate social responsibility, once a do-gooding sideshow, is now seen as mainstream. But as yet too few companies are doing it well...

Also in this special report:

The feelgood factor - Helping others to help yourself.

The next question - Does CSR work?

A stitch in time - How companies manage risks to their reputation.

A change in climate - The greening of corporate responsibility.

The good consumer - Buying ethical is not as straightforward as it seems.

Going global - CSR is spreading around the world, but in different guises.

Do it right - Corporate responsibility is largely a matter of enlightened self-interest.